Frequently Asked Questions
Everything you need to know about your NOTCH® experience.
How long does shipping take for NOTCH® orders?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free, while returns for a refund may be subject to a small processing fee.
How do I ensure I am ordering the correct size?
Every product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart to find your perfect NOTCH® fit.
Are NOTCH® products ethically manufactured?
Yes, we are committed to sustainable fashion. We partner only with factories that adhere to fair labor practices and prioritize eco-friendly production methods.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.